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Accessibility

Accessibility Statement

Itiyum is committed to ensuring digital accessibility for everyone

Last Updated: March 14, 2026

Our Commitment to Accessibility

Itiyum is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should be able to discover restaurants, book culinary specialists, and enjoy food experiences regardless of their abilities. Accessibility is not just a legal requirement—it's the right thing to do.

Accessibility Standards

Itiyum strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Our platform aims to meet the following standards:

  • WCAG 2.1 Level AA — International web accessibility standard
  • Section 508 — U.S. federal accessibility requirements
  • EN 301 549 — European accessibility standard
  • SANS 1186 — Accessibility guidelines for South Africa

Accessibility Features

We have implemented the following features to improve accessibility:

Keyboard Navigation

  • Full keyboard navigation support throughout the platform
  • Logical tab order for all interactive elements
  • Visible focus indicators
  • Skip navigation links to bypass repetitive content

Screen Reader Compatibility

  • Semantic HTML markup for proper content structure
  • ARIA labels and landmarks for better navigation
  • Alternative text for all images and icons
  • Descriptive link text and button labels

Visual Design

  • High contrast color schemes meeting WCAG AA standards
  • Resizable text up to 200% without loss of functionality
  • Clear and readable fonts
  • Consistent layout and navigation

Content

  • Clear and simple language
  • Headings and labels that describe topic or purpose
  • Error messages that are clear and helpful
  • Form fields with proper labels and instructions

Multimedia

  • Captions for video content (where applicable)
  • Transcripts for audio content
  • Controls for media playback

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to address:

  • Some third-party content (e.g., restaurant-uploaded images) may not have alternative text
  • Certain interactive maps may have limited keyboard navigation
  • Some PDF documents may not be fully accessible
  • Legacy content is being progressively updated to meet current standards

We are actively working to resolve these issues and improve the overall accessibility of our platform.

Feedback and Assistance

We welcome your feedback on the accessibility of Itiyum. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Phone

+27 (0) 21 123 4567

Mon–Fri, 9:00 AM – 5:00 PM SAST

Mail

Itiyum Accessibility Team
123 Long Street
Cape Town, 8001
South Africa

We aim to respond to accessibility feedback within 5 business days.

Technical Specifications

Itiyum relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS3
  • JavaScript (Angular framework)
  • ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Compatible Browsers and Assistive Technologies

Itiyum is designed to be compatible with the following assistive technologies:

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • ZoomText

Itiyum is tested with the latest versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

Continuous Improvement

Accessibility is an ongoing effort. We regularly:

  • Conduct accessibility audits and testing
  • Train our development team on accessibility best practices
  • Engage with users with disabilities to understand their needs
  • Update our platform based on user feedback and evolving standards

This accessibility statement was last reviewed on March 14, 2026.

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