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Getting Started

Learn the basics of using Itiyum

Create an account

Itiyum has a single sign-up flow that lets you pick the account type that fits you. Whether you're a diner, a chef, or a restaurant owner, creating an account is quick.

  1. Go to the Sign Up page
  2. Choose your account type: Regular User, Restaurant Owner, Food Enthusiast, or Specialist
  3. Enter your name, email, and a strong password
  4. Submit the form and you'll be signed in automatically
  5. Restaurant owners also add their business name, type, and address
Explore restaurants and specialists

Itiyum helps you discover places to eat and book culinary professionals. Start by browsing the public listings — no account needed to look around.

  1. Browse restaurants to see menus, photos, ratings, and reviews
  2. Open a restaurant to view its menu and book a table
  3. Browse specialists (chefs, caterers, etc.) to view their services
  4. Book a specialist for an event or private dining
  5. Sign in to save favorites and write reviews

Account & Security

Manage your account, profile, and password

Sign in and out of your account

Your account is role-based. Once you sign in you'll land on the dashboard that matches your role (business owner, food enthusiast, specialist, etc.).

  1. Go to the Sign In page
  2. Enter your email and password
  3. You'll be taken to your role-specific dashboard
  4. Use the profile menu to sign out when done
Forgot or reset your password

If you can't sign in, request a password reset. We'll email you a secure link that lets you set a new password.

  1. Go to the Forgot Password page
  2. Enter the email address associated with your account
  3. Open the reset link we email you (check your spam folder)
  4. Choose a new password and confirm it
  5. Sign in with your new password
Update your profile and preferences

Keep your profile and preferences up to date from your dashboard. The exact options depend on your account type.

  1. Sign in to your account
  2. Open the Settings or Profile option in your dashboard menu
  3. Update your details, photo, or preferences
  4. Save your changes

For Business Owners

Tools for restaurants and food businesses

Create your business listing

Restaurant owners sign up with a business profile. From your business dashboard you can manage everything in one place.

  1. Sign up and choose the Restaurant Owner account type
  2. Add your business name, type, and address
  3. Complete your business profile with photos and details
  4. Build and publish your digital menu
  5. Manage bookings, reviews, ads, and analytics from the dashboard
What you can do from the dashboard

The business dashboard gives you a full set of tools to run your online presence. Here's what's available.

  1. Menu management — add, edit, and publish menu items
  2. Bookings — view and manage reservations
  3. Reviews — monitor and respond to customer feedback
  4. Insights & analytics — track views, bookings, and revenue
  5. Ads — run targeted campaigns to reach new customers
  6. Digital card — create a shareable digital business card

Troubleshooting

Solutions to common problems

Can't sign in to your account

Here are the most common causes and fixes for sign-in problems.

  1. Make sure your email and password are correct
  2. Use the Forgot Password link if you've forgotten your password
  3. Clear your browser cache and cookies, then try again
  4. Try a different browser or device
  5. Press the "Live Chat" button for one-to-one AI support
Pages not loading correctly

If a page isn't rendering properly, try these steps before reaching out.

  1. Check your internet connection
  2. Refresh the page
  3. Clear your browser cache and cookies
  4. Update your browser to the latest version
  5. Check our system status page for known issues
Get in Touch

Still Need Help?

Our support team is here to help you succeed

Email Support

Get detailed help via email

support@itiyum.com

Live Chat

Chat with us in real-time

Phone Support

Speak directly with our team

065 287 7664
Monday – Friday9:00 AM – 6:00 PM SAST
Saturday10:00 AM – 4:00 PM SAST
SundayClosed

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